About Us
Here’s a list of the ten most common questions we get asked. If you have a query which is not listed below, please don’t hesitate to contact our office at the following email address: info@velascatutors.com. We’re happy to help.
What is Velasca Tutors’ mission?
Here at Velasca we therefore devised a tutoring solution which can be delivered whenever and wherever a student may need it, aimed at tackling anything from test prep for a single exam to thorough revision of an entire subject syllabus.
How can I be sure that I will be taught by qualified and competent tutors?
Don’t fret. Here at Velasca, we have very strict criteria for tutor selection, allowing only those who have achieved a level 7/A* in a particular subject to mentor our students. We also ask for CVs and interview potential candidates to ensure that they are a match for both our quality expectations and company culture.
Students are also asked to review their tutors on a rolling basis, so that everyone can have the utmost confidence in the quality of tutoring which is being delivered. All lessons are recorded for future accessibility by the student, but this also allows us the possibility to intermittently review lessons, on a randomised basis, so as to ensure that students are indeed receiving the high-quality, effective tutoring they are promised. That’s the Velasca guarantee.
How will my individual academic needs be met?
Our tutors are equipped with all the materials they could require to diagnose the strengths and weaknesses of a student in a particular subject area. Having achieved the highest grades in the relevant subjects themselves, tutors can then delve into tips-and-tricks, content-related advice and a myriad of other pointers to help address student shortcomings.
If you’re looking for a step-by-step overview of how our process works from the moment you signup, please take a look at the How it Works page.
What features does your online classroom have?
Our teaching happens online, intuitively on our website, so that our students don’t have to receive convoluted training on how to use our software. Students can also count on an interactive whiteboard to collaborate with their tutor: draw, type, annotate, load content, switch between multiple whiteboards and much, much more.
Other classroom functionalities include chatting, screen recording, screen casting and file exchange (PDFs, Photos, Word, Powerpoint, Excel, etc.)
Our last strength is that this all happens on the LearnCube platform, which has delivered over 30 million minutes of online education in 2020 alone, so you know that your online tutoring experience will be problem-free.
Will my tutor just give me the answer?
Can I review past lessons?
There is no limit to the amount of time you can review past lessons. They will be stored in the cloud forever, for you to access at the touch of a button.
Once I am matched with a tutor, will all of my lessons be scheduled with him/her?
What happens if I don’t like my tutor?
The possibility, however, lingers nonetheless. Therefore, if you were not happy with your tutor, it would be our utmost priority to get you quickly matched with somebody else, ensuring a seamless transition. We would consult with you directly to get you matched with someone who you can see yourself learning with for the foreseeable future, and you could once again talk or chat to them and check out their reviews before starting lessons.
What payment methods do you accept?
We do not accept cash or wire transfers.
Do you offer lesson bundles?
Through lesson bundles, you can expect a dramatic improvement in IB performance whilst forgetting dramatic pricing.
Velasca Tutors – Nabla Squared S.r.l.
Via San Vito, 18 – 20123, Milano, Italia
Tel: +39 351 0965890 – E-mail: info@velascatutors.com
VAT N: 11293420961 – Cap. Soc. : € 10.000 i.v.